Aila’s Managed Services

Ensure uptime, reduce support costs, and deliver the ideal self-service experience.

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Overview

A better way to launch, manage, and scale multisite deployments

Comprehensive services from a single, trusted provider

With over 10,000 successful system deployments, our leadership and expertise in self-service technology guarantees unmatched management and performance, surpassing that of general service providers.

  • Reduce Costs
  • Consolidate Vendors
  • Streamline Coordination
go to market fast - pilot - scale - managed services

Get to market faster and more effeciently

As part of our commitment to helping enterprises design and deploy successful self-service solutions, our managed services save teams from getting bogged down with the complexities of scaling across multiple sites.

  • Accerlated Pilot Program
  • Full Lifecycle Management
  • Zero-touch Deployment

Designed to fit your business and teams like a glove

Our comprehensive services ensure seamless integration with existing systems, tailored to the unique business models of large franchisors and multi-location businesses. Whether upgrading infrastructure or implementing new solutions, we guarantee smooth transitions with minimal disruption.

  • Ideal for Large Franchisors and Multi-location Enterprises
  • Customized to Your Business
  • Elevate Business Impact
go to market fast - pilot - scale - managed services
Aila’s Managed Services

Tailored service options for optimal flexibility and peformance

Kitting

Aila’s hardware comes pre-assembled and packaged for a quick and easy installation.

Provisioning

iPads arrive pre-enrolled in Aila’s MDM, customized to your configuration and application needs.

Logisitics

Flexible delivery options for phased, multi-point deployments tailored to your needs.

Lifecycle Management

Adapt seamlessly to future iPad models and form factors.

Device Monitoring

Proactive support with system health monitoring and incident detection, ensuring optimal performance and comprehensive reporting.

Device Management

Expert device management by Aila’s Jamf certified professionals.

Advance Exchange

Advance exchange program with depot to ensure minimal deployment downtime.

Customer Support

Comprehensive Tier 2 technical customer support.

99% Uptime SLA Guarantee

Enjoy peace of mind knowing that our commitment to consistent operational excellence, backed by our Uptime SLA Guarantee, comes with Aila’s full solution as a service.

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Solution as a Service

All-in-One Platform

Our comprehensive service package is designed to streamline your operations and enhance your business capabilities with minimal upfront costs.

Zero Hardware Costs

Say goodbye to upfront expenses as we take care of hardware ownership and management as part of your monthly fee.

Simplified Logistics

Enjoy the convenience of amortized provisioning, kitting, and logistics seamlessly integrated into your monthly subscription.

Future-Proof Solutions

Stay ahead of the curve with continuous compatibility with upcoming iPad models and form factors, ensuring your investment remains relevant.

Dedicated Support

Access comprehensive Tier 2 technical support for any assistance you need, ensuring smooth operations and peace of mind.

Platform Overview
managed services, fully managed, all-in-one

You have questions, we have answers.

Can I buy the iPad only?

Aila is an Authorized Apple Reseller and can supply the iPads for your deployment as part of your self-service solution.

Can Aila develop my front-end application?

 Yes, Aila offers custom development software options for large scale deployments.

Does Aila have installation technicians?

We collaborate with trusted partners to provide expert boots-on-the-ground installation support for our solutions.

Do I need to integrate the Aila SDK to use the Kiosk?

To utilize scanning capabilities, integration of your frontend application with Aila’s SDK is essential.

Is it possible to integrate Aila kiosks with existing systems, such as POS or inventory management?

Yes, Aila’s open API enables application developers to directly integrate with existing systems, whether they are working within a native or hybrid-web application environment.

Let’s explore what Aila can do for you

Take the next step towards seamless self-service experiences

Book a Strategy Call