February 2019

Insights

Partner Profile Q&A: Credera

Digital touchpoints and experiences infused seamlessly throughout physical spaces are fast becoming commonplace in industries like retail and healthcare. Many enterprises have begun the journey toward a cohesive, connected environment by adding modular technology-based components,…

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Insights

Ten Retailers Using QR Codes for In-Store Payments

One rapidly growing use case for barcodes in retail is in-store payment—specifically, using consumer apps that can generate a QR code, which can then be scanned at checkout to transfer payment information. (more…)

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Insights

How Retail Associates with Mobile Devices are Elevating the In-Store Experience

The role of the retail associate is rapidly evolving. Automation and self service technologies are reducing the need for people to handle many basic, rote administrative activities. This presents an opportunity, as it enables store…

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Insights

How to Make the In-Store Experience Digital for Shoppers

Even with the rise of online shopping, brick-and-mortar retail is seeing significant growth in most major markets. At the same time, physical retailers can learn valuable lessons from the success of ecommerce. Merging physical and…

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Case Studies

Case Study: American Eagle

American Eagle is a premium apparel brand that has over 1,000 brick-and-mortar locations around the world. With a consumer base full of tech-savvy Gen Z shoppers, delivering a seamless experience across both online and physical…

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How To, Insights

3 Ways Automating Patient Check-in Is Curing a Painful Patient Experience

Waiting rooms are stressful enough for patients. Filling out lengthy paper forms on a clipboard coupled with long wait times are only just the start. Both patients and practices want faster and simpler interactions so…

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