Picture this: you walk into a busy store or clinic, and instead of waiting in line to check in or fill out forms, you breeze past to a kiosk where all it takes is one quick scan of your phone or license. No waiting, no fuss. Just one scan, and you’re done. This is Aila’s […]

Self-service kiosks have provided consumers and enterprises with fast, personalized transactions for decades. From the early days of vending machines to today’s innovative, interactive kiosks, these devices continue to solve everyday challenges like long lines and operational efficiencies with ease. As the kiosk market has evolved, a wide variety of sizes, capabilities, and operating systems […]

Picture this: a healthcare facility where long lines, manual errors, and overworked staff are things of the past. This vision is now a reality thanks to the cutting-edge collaboration between Aila and CERTIFY Health. This joint patient intake solution is designed to streamline and automate the patient check-in process, significantly enhancing the healthcare experience for […]

In today’s fast-paced retail landscape, managing returns has become a significant challenge for retailers. With a staggering $743 billion of merchandise returned in 2023, accounting for 14.5% of total retail sales, processing returns is not only time-consuming but also prone to errors and fraud. The National Retail Federation (NRF) estimates that fraudulent returns cost retailers […]

We’ve put together this kiosk best practices guide based on thousands of successful installations across retail, grocery, healthcare, and more. 

For quick-service restaurants (QSRs), efficiency and convenience are essential elements of the customer experience. However, long lines and labor shortages have emerged as significant barriers to providing efficient service. Through the adoption of self-service ordering kiosks, QSRs can overcome these challenges, enhancing customer experiences and driving increased sales. This white paper explores the transformative impact […]

In the fast-paced world of healthcare, efficiency and patient satisfaction are paramount. However, the industry faces challenges such as long wait times, staff shortages, and data entry errors, which can significantly impact both operational efficiency and the patient experience. Improving these aspects of care is essential for delivering quality services. In this white paper, we […]

In travel and hospitality, speed and convenience are essential factors for customer satisfaction. However, long lines and labor shortages have emerged as significant barriers to delivering efficient services. With the introduction of self-check-in kiosks, hotels, airlines, and other travel providers can overcome these challenges, enhance the customer experience, and unlock new avenues for increased sales. […]

In response to the escalating demand for efficiency and enhanced customer experiences in retail, self-service technology has emerged as a formidable solution. Retailers are increasingly adopting self-checkout and automated returns to address labor shortages and alleviate long lines, exacerbated by the surge in online returns. In this white paper, we delve into how self-checkout and […]