Insights

Insights

How Retailers and Pharmacies are Utilizing Contactless and Curbside Pickup During the COVID-19 Pandemic

In the midst of the coronavirus outbreak, all locales across the country have deemed supermarkets , big-box stores, pharmacies, convenience stores, and healthcare operations as essential and to remain open to the public.  As the…

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Insights

Six Retailers That Are Killing it with Customer Experience in 2020

In its yearly report on customer experience (CX), Forrester reported that CX scores for 81% of brands stagnated in 2019. In a time when eight out of ten brands say they expect to be competing…

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Insights

Five Retail Trends to Look for in 2020 [Infographic]

With 2020 officially underway (and NRF 2020 just a few days away), industry insiders are placing their bets on the retail trends we'll be seeing this year. We’ve selected five of the top trends that…

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How To, Insights

Android, iOS or Windows: Which Platform to Choose for Self-Service Kiosks

Like any major technology deployment, there are several factors to consider when choosing a platform for self-service kiosks. Fortunately, today’s readily available consumer tablets provide a significant advantage over yesterday’s bulky, expensive, and low-resolution solutions. …

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Insights

Boosting Efficiency in Patient Intake with Check-In Kiosks

The first point of contact at a medical practice is the patient intake experience—and it can be a source of frustration for patients and inefficiency for providers. Long wait times, complicated intake forms, and ID…

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Insights

Why Healthcare Providers Are Eliminating Patient Intake Forms

As the patient’s first touchpoint with your practice, patient intake forms should be easy to understand, fast to fill out, and foolproof when it comes to entering that data into your system. Anyone who has…

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