Increase usage of your self-service kiosks with these best practices around kiosk accessbility, signage, and communication.

Deli kiosks improve the customer experience, boost productivity, and increase sales. Say goodbye to long lines at the deli counter.

Handheld scanners have been around for decades and rightfully so. From retail & grocery to healthcare & hospitality, scanning workflows like inventory management, check-in, and mobile payments have proven to enhance customer experiences while empowering front-line employees. The problem with traditional handheld scanners is that they are often expensive, bulky, and built on proprietary & […]

Apple announced a number of new products and services in the week leading up to the March 25 media event that are relevant to enterprise users managing iOS deployments. Two product announcements we think are particularly relevant include: Apple’s ongoing support for lower-tiered devices—like the iPad mini and 9.7-inch iPad—means enterprises will continue to benefit from […]

When smartphones came onto the scene, it felt like we had finally discovered the one device that would replace all of the others. If your phone is also your camera, computer, and music player—as well as your calculator, flashlight and alarm clock—what other device would you possibly need? Fast-forward a decade and we now find […]

Digital touchpoints and experiences infused seamlessly throughout physical spaces are fast becoming commonplace in industries like retail and healthcare. Many enterprises have begun the journey toward a cohesive, connected environment by adding modular technology-based components, such as self check-in or check-out stations, informational kiosks that can provide price or product details, and so on. They […]

The role of the retail associate is rapidly evolving. Automation and self service technologies are reducing the need for people to handle many basic, rote administrative activities. This presents an opportunity, as it enables store associates to focus on providing exceptional customer service and product expertise. Increasingly, technology is helping achieve these goals, too. Mobile […]

Bricks-and-mortar retailers are using iPad-based kiosks and sleek, iPod-based mobile scanners to merge digital and physical in their stores, creating a…

Patient check-in kiosks improve key steps in the patient experience by reducing wait times, improving data collection, and streamlining verification of ID and health insurance.