Category: Insights
 

Creating the Kind of Lines You Want in Your Retail Store

Discover what “good” lines are within retail stores and how to introduce them to enhance your in-store customer experience.

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Drawing the Line: How Much Value is Sitting Unrealized inside Your Retail Store?

Learn more about value sitting unrealized within retail store floor space and how to harness it for greater revenue and a better customer experience.

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Quick Service, Quick Tech: 5 Reasons Self-Order Kiosks Are a Must-Have in QSR

Today’s customers have grown accustomed to do-it-yourself experiences in restaurants, from ordering ahead in the app to carrying it away from a pickup station. Self-ordering kiosks are another experience that have emerged as a game-changer for restaurants, offering a convenient and efficient way for customers to place their orders. However, the benefits of self-ordering kiosks […]

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The Line Ends Here, The Labor Doesn’t: How Line Elimination Unleashes Employee Productivity and Value

Discover why eliminating in-store customer lines enhances the value of your labor and how to solve lines and labor challenges at scale.

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From Hassles to Happiness: The Power of Automated In-Store Returns

In-store returns are a massively important but underutilized part of the customer journey. According to a  survey by UPS, 73% of consumers indicated that the return experience would impact whether or not they continue shopping with a retailer. The focus is now on automating these processes to address customer expectations, overcome operational challenges (like labor […]

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Five Benefits of Automating Returns in Retail Stores 

The manual handling of returns causes nothing but unnecessary delays while hurting the customer experience. This is where automated returns can make a huge impact. Automated returns have the power to transform the return process from taking minutes to mere seconds while offering a range of benefits including improving the customer experience.

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The Most Important Features Pharmacies Should Look for in a Pharmacy Kiosk

Here are the 6 types of features to look for in a pharmacy kiosk for pharmacies that want to automate more across their many locations.

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7 Ways Hotel Automation is Changing the Game for Staff and Guests

Hotel automation not only streamlines the process for guests and staff but also offers a heightened level of convenience, personalization, and customer experience.

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From Kiosks to Robots: A Guide to Grocery Store Automation

The razor-thin margins of the supermarket industry are a longstanding cause for innovation, creativity, and efficiency. From coupons to giving out free samples in the aisle, grocers are experts at finding new ways to engage and retain customers.  It’s no surprise then, that grocery retailers are on the forefront of automation in the store. From […]

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