Category: Insights
 

From Kiosks to Robots: A Guide to Grocery Store Automation

The razor-thin margins of the supermarket industry are a longstanding cause for innovation, creativity, and efficiency. From coupons to giving out free samples in the aisle, grocers are experts at finding new ways to engage and retain customers.  It’s no surprise then, that grocery retailers are on the forefront of automation in the store. From […]

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Why Banks and Financial Institutions are Deploying Visitor Self-Check-in Kiosks in 2023

Banks, financial institutions, and insurance companies are joining other industries in embracing automation to enhance efficiency, streamline operations, and provide an exceptional customer experience. One such advancement gaining momentum is the deployment of visitor check-in kiosks for queuing, ID verification, and more. What are the reasons behind the adoption of guest check-in kiosks in banks […]

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How to Reclaim Pharmacists’ Time by Deploying Pharmacy Kiosks for Check-In

In today’s fast-paced retail pharmacy setting, pharmacists and pharmacy technicians face a myriad of tasks that can strain their time and resources. However, a solution lies in leveraging self-service technology, specifically pharmacy kiosks, to automate routine tasks and enhance the patient experience. By incorporating self-service pharmacy kiosks, pharmacies can optimize their operations, reduce wait times, […]

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Why Self Order Kiosks are the Fastest Growing Opportunity for Franchises

What do Chili’s, McDonald’s, and Taco Bell, all have in common? They’re all increasing order values at a vast scale with self-order kiosks. Restaurant self-order kiosks have quickly become standard fixtures in fast-food and fast-casual establishments. They can reduce lines, increase order sizes, and free up front-of-house staff. These interactive, order-and-pay kiosks have revolutionized the […]

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From Ending Long Lines to Boosting Convenience: The Impact of Self-Checkout and Self-Ordering in Supermarkets

The grocery industry plays a vital role in our daily lives, ensuring we have access to essential goods. However, this sector faces significant challenges, such as long lines and labor shortages, which negatively impact both customer satisfaction and financial stability.

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Transforming Healthcare: The Power of Automated Patient Check-In Kiosks

The problem The healthcare industry is growing rapidly, but it faces numerous challenges that affect both operational efficiency and the patient experience. Long wait times, staff shortages, and medical errors have become pervasive issues that demand immediate attention. In our white paper, we explore the transformative potential of automated patient check-in kiosks in addressing these […]

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Streamlining Retail Operations with Self-Service Technology

As retailers grapple with the challenges of labor shortages and long lines, self-service technology has emerged as a powerful solution. Self-checkout and automated returns have become increasingly popular in recent years, as retailers seek to streamline their operations and minimize customer wait times. The negative impact of long lines and labor shortages on customer experience […]

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White Paper: Solving Labor Challenges and Boosting the Customer Experience in Travel & Hospitality

Travel and hospitality providers recognize the importance of speed and convenience—whether it be in hotels, restaurants, airlines, or cruise ships. However, with ongoing staffing issues and long lines and wait times, hospitality enterprises are facing major issues with staffing and customer experience. The following is a brief excerpt from our white paper: Solving Labor Challenges […]

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How to Reduce Lines and Offset Labor Shortages at Quick-Service Restaurants

Quick-service restaurants are struggling with long lines and labor shortages in the wake of the Covid-19 pandemic, which negatively impact customer satisfaction and profitability. However, self-service ordering kiosks provide a solution to these challenges, helping to improve customer experience, increase sales, and reduce labor costs. Reducing long lines with self-service ordering kiosks Long lines are […]

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