Today’s customers have grown accustomed to do-it-yourself experiences in restaurants, from ordering ahead in the app to carrying it away from a pickup station. Self-ordering kiosks are another experience that have emerged as a game-changer for restaurants, offering a convenient and efficient way for customers to place their orders. However, the benefits of self-ordering kiosks […]

Discover why eliminating in-store customer lines enhances the value of your labor and how to solve lines and labor challenges at scale.

In-store returns are a massively important but underutilized part of the customer journey. According to a  survey by UPS, 73% of consumers indicated that the return experience would impact whether or not they continue shopping with a retailer. The focus is now on automating these processes to address customer expectations, overcome operational challenges (like labor […]

The manual handling of returns causes nothing but unnecessary delays while hurting the customer experience. This is where automated returns can make a huge impact. Automated returns have the power to transform the return process from taking minutes to mere seconds while offering a range of benefits including improving the customer experience.

Here are the 6 types of features to look for in a pharmacy kiosk for pharmacies that want to automate more across their many locations.

Hotel automation not only streamlines the process for guests and staff but also offers a heightened level of convenience, personalization, and customer experience.

The razor-thin margins of the supermarket industry are a longstanding cause for innovation, creativity, and efficiency. From coupons to giving out free samples in the aisle, grocers are experts at finding new ways to engage and retain customers.  It’s no surprise then, that grocery retailers are on the forefront of automation in the store. From […]

Banks, financial institutions, and insurance companies are joining other industries in embracing automation to enhance efficiency, streamline operations, and provide an exceptional customer experience. One such advancement gaining momentum is the deployment of visitor check-in kiosks for queuing, ID verification, and more. What are the reasons behind the adoption of guest check-in kiosks in banks […]

In today’s fast-paced retail pharmacy setting, pharmacists and pharmacy technicians face a myriad of tasks that can strain their time and resources. However, a solution lies in leveraging self-service technology, specifically pharmacy kiosks, to automate routine tasks and enhance the patient experience. By incorporating self-service pharmacy kiosks, pharmacies can optimize their operations, reduce wait times, […]