Category: Insights
 

Why Self Order Kiosks are the Fastest Growing Opportunity for Franchises

What do Chili’s, McDonald’s, and Taco Bell, all have in common? They’re all increasing order values at a vast scale with self-order kiosks. Restaurant self-order kiosks have quickly become standard fixtures in fast-food and fast-casual establishments. They can reduce lines, increase order sizes, and free up front-of-house staff. These interactive, order-and-pay kiosks have revolutionized the […]

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From Ending Long Lines to Boosting Convenience: The Impact of Self-Checkout and Self-Ordering in Supermarkets

The grocery industry plays a vital role in our daily lives, ensuring we have access to essential goods. However, this sector faces significant challenges, such as long lines and labor shortages, which negatively impact both customer satisfaction and financial stability.

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Transforming Healthcare: The Power of Automated Patient Check-In Kiosks

The problem The healthcare industry is growing rapidly, but it faces numerous challenges that affect both operational efficiency and the patient experience. Long wait times, staff shortages, and medical errors have become pervasive issues that demand immediate attention. In our white paper, we explore the transformative potential of automated patient check-in kiosks in addressing these […]

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Streamlining Retail Operations with Self-Service Technology

As retailers grapple with the challenges of labor shortages and long lines, self-service technology has emerged as a powerful solution. Self-checkout and automated returns have become increasingly popular in recent years, as retailers seek to streamline their operations and minimize customer wait times. The negative impact of long lines and labor shortages on customer experience […]

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White Paper: Solving Labor Challenges and Boosting the Customer Experience in Travel & Hospitality

Travel and hospitality providers recognize the importance of speed and convenience—whether it be in hotels, restaurants, airlines, or cruise ships. However, with ongoing staffing issues and long lines and wait times, hospitality enterprises are facing major issues with staffing and customer experience. The following is a brief excerpt from our white paper: Solving Labor Challenges […]

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How to Reduce Lines and Offset Labor Shortages at Quick-Service Restaurants

Quick-service restaurants are struggling with long lines and labor shortages in the wake of the Covid-19 pandemic, which negatively impact customer satisfaction and profitability. However, self-service ordering kiosks provide a solution to these challenges, helping to improve customer experience, increase sales, and reduce labor costs. Reducing long lines with self-service ordering kiosks Long lines are […]

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Enhanced customer experience needs to be a priority this year

Retailers need to connect the personal mobile experience shoppers are having  with the digital in-store experience they wish they could have.

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Everything You Need to Know About Self-Service Kiosks in 2023

Thinking of deploying self-service kiosks in 2023? Here’s why modern self-service kiosks are preferred by customers, associates, and businesses

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Choosing the Right Self-Service Returns Kiosk for Retailers in 2023

Retailers are seeing an unprecendented number of returns. Here’s one way to process them quickly and safely with returns kiosks.

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