Concierge

Clienteling and concierge apps give your associates the tools they need to provide sale-clinching product information. But when those products are difficult to look up, friction points are created in the customer experience. Being able to quickly scan an item in any retail environment makes it easier for your associates to get the information they need in order to pass on that information to the customer.

Integrating Aila’s SoftScan into your clienteling/concierge app is fast and easy, and gives you the ability to scan 45+ barcode symbologies, including:

• UPC/EAN barcodes commonly found on products
• 2D codes like QR codes commonly found on membership cards and apps
• PDF-417s, found on state IDs (for age-restricted items)
• Damaged, misprinted, or blurry barcodes that are difficult for traditional scanners to capture