In-store returns are a massively important but underutilized part of the customer journey. According to a  survey by UPS, 73% of consumers indicated that the return experience would impact whether or not they continue shopping with a retailer. The focus is now on automating these processes to address customer expectations, overcome operational challenges (like labor […]

The manual handling of returns causes nothing but unnecessary delays while hurting the customer experience. This is where automated returns can make a huge impact. Automated returns have the power to transform the return process from taking minutes to mere seconds while offering a range of benefits including improving the customer experience.

As retailers grapple with the challenges of labor shortages and long lines, self-service technology has emerged as a powerful solution. Self-checkout and automated returns have become increasingly popular in recent years, as retailers seek to streamline their operations and minimize customer wait times. The negative impact of long lines and labor shortages on customer experience […]

Transform any iOS device into a robust, enterprise-grade barcode scanner with Aila’s SoftScan solution, offering unparalleled performance and flexibility at a fraction of the cost of traditional mobile computers. Here’s a sneak peek at what you can expect from our SoftScan spec sheet: Key Features: Advanced image-based scanning supporting over 45 barcode symbologies Powers leading-edge […]

Unlock the potential of your enterprise with Aila’s cutting-edge Interactive Kiosk, designed to deliver unparalleled performance, flexibility, and reliability. Here’s a sneak peek at what you can expect from our Interactive Kiosk spec sheet: Enterprise Ready: Our Interactive Kiosk is engineered with a secure and durable commercial-grade design, ensuring reliable high-volume use. With performance monitoring […]

Transform your fitting room experience with Aila’s comprehensive fitting room kiosk solution, boosting operational efficiency and securing sales at the point of decision. Get the full solution sheet to explore: Improved Customer Experience: Offer a convenient and personalized shopping journey for customers, providing easy access to product information and assistance requests, fostering satisfaction and loyalty. […]

Retailers are seeing an unprecendented number of returns. Here’s one way to process them quickly and safely with returns kiosks.

In grocery store operations, the key to success is maximizing efficiency and minimizing waste. One way to achieve this is through the use of new and emerging technologies like online ordering, delivery, automated checkouts, and more. Let’s explore how grocery stores can streamline their operations with the help of the latest tools. Online Ordering and […]

Self-checkout kiosks can be an effective tool for retailers to reduce shrink and improve their bottom line. See how Aila can help.