Installations / A clienteling tool for the next generation of clientele


A clienteling tool for the next generation of clientele

  • Pacific Sunwear
A clienteling tool for the next generation of clientele

Pacific Sunwear’s (PacSun) clientele skews young, so keeping the in-store experience fresh and innovative is critical to the brand. To create shopping experiences that resonate with their youthful clientele, PacSun chose Aila’s Docking Series iPad security system.

The kiosks, now deployed nationally, allow sales associates to seamlessly transition iPads from docked to unlocked and ready for clienteling in seconds. Plus, the kiosks have an integrated charger, so the tablets are always charged and ready for use.

Sales associates use the tablets as clienteling tools to find additional inventory, alternative or complementary product suggestions, or to locate an item in another size or color. When the associate has clinched the sale and is back at the cash wrap, the iPad docks again in a snap, secure and ready for the next customer.

The kiosks are powerfully secure, but it was their high profile, elegant design that impressed PacSun. For a retailer catering to the young and hip, image is everything. The table-mounted kiosk, like all of Aila’s designs, is simple, functional, and sleek

Read the case study here: Elegant Design Meets Robust Functionality for Pacific Sunwear

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