Installations / Building customer loyalty with a new spin on incentive programs


Building customer loyalty with a new spin on incentive programs

Building customer loyalty with a new spin on incentive programs

Seeking a way to promote their in-store loyalty program, The Container Store turned to an Aila solution that delivers unmatched customer interface and POS functionality.

The Container Store needed a secure solution with power, built around a Windows OS device, and Aila delivered a custom Windows tablet enclosure. Now deployed in all 70 of their locations across 26 states, Aila’s solution is helping The Container Store build customer loyalty with couponing and incentive programs customers access through Windows-based HP ElitePads. The kiosks are also installed at cash wraps and are integrated into the store’s POS system, so every transaction ends with another loyalty program touch point like additional coupons or special offers.

The Container Store is connecting with their customers in the aisles and securing their loyalty by bringing incentive programs to them. Displayed in Aila’s customized tablet enclosure, each of these touch points is attractive, functional and secure.

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