Solution Sheet – Drop-offs, Pickups, and Returns

Aila’s Self-Service Drop-offs, Pickups, and Returns solution streamlines the in-store experience with fast, intuitive kiosks that reduce lines and free up staff. By enabling customers to help themselves, retailers can handle more returns and pickups during peak hours—without adding strain to store teams.

You’ll Learn:

• How self-service reduces staff workload and speeds up service during busy times

• Why 73% of shoppers prefer this fast, frictionless returns and pickup experience

• How intuitive kiosks streamline order pickup and return from start to finish